The Editorial Board of the Art and Design ensures the proper, timely, and impartial consideration of all received complaints and enquiries. Each submission is examined individually, in accordance with established procedures and in line with the recommendations of the Committee on Publication Ethics (COPE).

All decisions are made with due regard to the nature of the complaint, the evidence provided, and the level of complexity involved. Submissions, suggestions, and complaints should be sent to the journal’s official email address: [email protected].

Timeframes for the consideration of complaints

all submissions are reviewed within up to 30 working days;

in cases requiring additional verification, consultation with external experts, or more detailed examination, the Editorial Board reserves the right to extend the review period, with the complainant being duly informed. A complaint should:

provide a clear, structured, and concise account of the facts;

outline the nature of the alleged breach of publication ethics;

include sufficient information to enable a preliminary assessment of the matter;

where applicable, be accompanied by supporting materials (documents, email correspondence, evidence of the circumstances in question, etc.). The Editorial Board reserves the right to decline the review of a complaint if it:

concerns matters outside the journal’s remit (personal disputes, institutional conflicts, private grievances);

is submitted in an offensive, aggressive, threatening, or defamatory manner;

contains no information suggesting a potential breach of ethical standards;

constitutes an attempt to exert undue pressure on the editorial team, reviewers, or authors. In such instances, the complainant will receive an official response outlining the reasons why the journal is unable to consider the submission.